Frequently Asked Questions
Still have questions after reading the FAQ?
E-mail us at or pharmSCclinic@gmail.com!
Q: What time is the clinic held?
A: The clinic is held on select Fridays and Saturdays from 9:30AM-12PM and 1PM-3:30PM and select Sundays from 10:30AM-1PM. Please check your USC ASSP Monday Mail for sign-up announcements. You can sign up to volunteer for a shift by completing the Google forms that are e-mailed to our ListServ. We ask volunteers to arrive 15 minutes early to the clinic session.
Q: I haven’t received my intern license yet! May I still volunteer?
A: Unfortunately, you cannot volunteer without a license. We will check for your license when you come into the clinic. Please keep checking the California Board of Pharmacy website to see if it has been updated.
Q. I can’t make it to the training session. Does this mean I can’t volunteer at the clinic?
A. We may offer additional training sessions. You can contact the Directors of Clinic Operations, Jessica Jeon and Tiffany Pham, at for more information.
Q. What if I can’t volunteer during the school year but still want to get involved?
A. The PharmSC Clinic is a year-round clinic. It will be still be open over winter break, spring break, and summer break for students to volunteer.
Q. Will there be more opportunities to get involved in the clinic?
A. Yes! We will be posting various opportunities on our website, so be sure to check out our website's "Upcoming Events" tab throughout the year.
Q: Will we get an e-mail when more dates are available?
A: Clinic dates are determined by the availability of our preceptor. We are always working on expanding the number of days the clinic is open. When we find out, sign-up announcements will be made via the USC ASSP Monday Mail. Be sure to keep an eye out for it towards the end of every month!
Q. Can I come in to the clinic every week? / Can I sign up for more than one day?
A. Yes! When sign-ups are available, be sure to indicate all the dates you want to come into clinic. Remember, shifts are assigned on a first-come, first-served basis! If you are selected as a volunteer, you will receive a confirmation e-mail for the shifts to which you are assigned, as well a reminder e-mail several days before each shift.
Q: What are the chances that I will get scheduled if I am the alternate?
A: That depends on whether the other volunteers who are scheduled can attend their shift. Alternates will be updated and informed via e-mail.
Q. What do I need to bring with me to the clinics?
A. Intern license, USC white coat, USC ID, and a pen. You can also bring notes if it helps you for the screening and counseling. Bring your competencies, extra credit, or community service forms if necessary.
Q. Is parking available?
A. There is a paid parking in the back of the pharmacy next to Bank of America, priced at $0.50/hour. There is also street parking. If you do not mind walking, you can park in the residential area and take a short walk to the clinic, but please look out for street signs with time limits. Volunteers will receive an e-mail that details parking information a couple days before their shift.
Q. Which courses are offering extra credit for volunteering with PharmSC?
A. All extra credit needs to be approved in advance and announced by the professors and course coordinators. It is completely up to them. If extra credit is offered for any of your classes, please let us know and we'll be sure to keep a record of your hours for your professor/course coordinator.
Q. What if I have more questions about the clinic?
A. You can click on “Contact Us” on the top menu or e-mail us at if you have any other questions. Also, feel free to directly contact the Directors of Clinic Operations at pharmSCclinic@gmail.com. Don’t hesitate to speak to any of the board members as well!